Terms and conditions

Please read the terms and conditions carefully before using this site for online fashion shopping.


The company CIA COUTURE SRLorganized based on Romanian law, with C.U.I:  35118026, Nr.ord.Reg.Com./an: J23 / 3656/2015, Headquarters: Sat Afumati, Comuna Afumati, Soseaua Bucuresti-Urziceni, Nr, 262 , Building C1, Ilfov County, Working point: Bd. Unirii, Nr. 20, Bl 5B + 5C, Ground floor, Sector 4, Bucharest.

SITE The domain ingavalerie.comand their subdomain, including but not limited to the publicly available site and its subdomains.

CONTENT has the following definition:

- all information on the SITE that can be visited, viewed or otherwise accessed by using digital equipment;

the content of any e-mail sent to its USERS or CLIENTS by CIA COUTURE SRL by electronic means and/or any other available means of communication;

any information communicated by any means by an employee of CIA COUTURE to the USER or CLIENTaccording to the contact information, specified or not by him

- information related to the products, services and/or tariffs practiced by CIA COUTURE SRL in a certain period;

- information related to the products, services and/or tariffs practiced by a third party with which CIA COUTURE SRL has concluded partnership contracts, in a certain period;

- data regarding CIA COUTURE SRL, or its privileged data.

SERVICE - the electronic commerce service conducted exclusively on the publicly available portions of the SITEin the sense of giving the CLIENT the possibility to contract products using exclusively electronic means, including other means of distance communication (i.e. by telephone).

ACCOUNT - the set consisting of an e-mail address and a password that allow single CLIENT access to restricted areas of the SITE through which access to the SITE through which access to the SERVICE.

CLIENT - The natural or legal person of public or private law who has or obtains access to the CONTENT or SERVICE, subsequent to the creation of the ACCOUNT.

USER - Any natural person or representative of a legal entity who accesses the site with or without the intention to create an account or become a customer.

DOCUMENT - these Terms and Conditions

THE MAIN FEATURES OF THE PRODUCTS are those existing on the site next to each product

THE TOTAL PRICE OF THE PRODUCTS is the price corresponding to each product, as described on the site for the CUSTOMER

THE RIGHT OF WITHDRAWAL is the customer's right to withdraw from the contract within 14 calendar days having the obligation to return the purchased products at his expense within a maximum of 14 calendar days from the date of notification to CIA COUTURE regarding the exercise of this right.

DURATION OF THE CONTRACT represents 14 calendar days from the date of the Client's entry into possession of the products.

CONTRACT - according to the definition contained in O.G. 130/2000 art. 2 letter a .: the product supply contract concluded between a trader and a consumer, within a sales system organized by the trader, which uses exclusively, before and at the conclusion of this contract, one or more communication techniques Remote;

NEWSLETTER - the means of periodic information, exclusively electronic, on the products, services, and/or promotions carried out by www.ingavalerie.com in a certain period, without any commitment on the part of CIA COUTURE SRL with reference to the information contained therein.

TRANSACTION - collection or reimbursement of an amount resulting from the sale of a product by CIA COUTURE SRL to the Customer, by using the services of the card processor agreed by CIA COUTURE SRL, regardless of the delivery method

Transactions can take place both in Romania and in Europe.

CARD PROCESSOR - The processor of electronic payments by bank card accepted by CIA COUTURE SRL is PlatiOnline - plationline.ro behaves like a payment portal. When the customer has to pay for a certain service or product, he will be redirected by the merchant to the secure portal plationline.ro. For payment by card, the customer will have to enter in a secure page the details of his credit card, as well as a series of additional information, if they have not already been sent to the merchant. When the payment procedure is completed, the customer is redirected to the merchant's website with a payment result. All data transmitted and received between the merchant and plationline.ro are encrypted so that no one can see the details of the transaction.

If you choose to pick up the package from the store, your order will remain reserved 24 hours, after confirmation that the product / s are in stock. Upon the expiration of this period, the order will be canceled.


2.1. The document establishes the terms and conditions of use of the site / content / service by the Client, in case he does not have another valid use agreement, concluded between CIA COUTURE SRL and him.

2.2. The use, including but not limited to accessing, visiting and viewing, the content / service, implies the member's or client's adherence to these terms and conditions unless the respective content does not have distinctly formulated conditions of use.

2.3. Access to the service is made exclusively by accessing the publicly available website www.ingavalerie.com

2.4. By using the site / content / service, the Customer is solely responsible for all activities arising from its use. Also, it is responsible for any material, intellectual or electronic damages or of any other nature caused to the site, content, service of CIA COUTURE SRL or to any third party with which CIA COUTURE SRL has concluded contracts, in accordance with the Romanian legislation in force.

2.5. If the User or the Client does not agree and / or does not accept and / or revokes the acceptance given for the document:

2.5.1. It renounces: access to the service, other services offered by CIA COUTURE SRL  through the site, receiving newsletters / alerts and / or communications from CIA COUTURE SRL of any nature (electronic, telephone, etc.), without any subsequent warranty from CIA COUTURE SRL.

2.5.2. CIA COUTURE SRL  will delete all data referring to it from its database, without any subsequent obligation of any party to the other or without any party being able to claim damages from the other.

2.6. The customer may at any time reconsider his decision to agree and / or accept the document, in the form in which it will be available at that time.

2.7. In order to exercise the right provided in art. 2.5, he may contact CIA COUTURE SRLor use the links in the content received from CIA COUTURE SRL intended for this purpose.

2.8. The Client cannot revoke the agreement expressed in favor of the document during the performance of a Contract or until the moment when he will not pay the equivalent value of all the contracts not honored towards CIA COUTURE SRL.

2.9. If the Client has paid the value of all Contracts not honored against CIA COUTURE SRL  and revokes the agreement expressed in favor of the document during the execution of an Order, CIA COUTURE SRL  will cancel its Order without any subsequent obligation of any party to the other or without so that either party can claim damages from the other.

2.10. This site is addressed only to Customers who are at least 18 years old, who have registered properly and who have not been suspended or removed by CIA COUTURE SRLregardless of the reason. The possibility to order online is available only to persons domiciled in Romania and in Europe. Becoming a Client denotes that you are of legal age.


3.1. All content, including but not limited to still images, dynamic images, text and / or multimedia content presented on the site are the intellectual property of CIA COUTURE SRL  or third parties, in which case the content may be followed by the original title and / or any other note required by the rightful owner of the respective content, for which CIA COUTURE SRL  holds the license to use and / or publish.

3.2. The User or the Client is not allowed to copy, transfer, modify and / or otherwise alter, use, link to, expose, include any content in any context other than the original intended by CIA COUTURE SRLinclude any content outside the site www.ingavalerie.com, the removal of the signs that signify the copyright of CIA COUTURE SRL over the content as well as the participation in the transfer, sale, distribution of some materials made by reproducing, modifying or displaying the content, except with the express consent of CIA COUTURE SRL.

3.3. Any content to which the Customer has and / or obtains access by any means, is subject to the document, if the content is not accompanied by a specific and valid use agreement concluded between CIA COUTURE SRL  and it, and without any guarantee implicitly or expressly formulated by CIA COUTURE SRL  with reference to that content.

3.4. The Customer / User may copy, transfer and / or use content only for personal or non-commercial purposes, only if they do not conflict with the provisions of the document.

3.5. In case if CIA COUTURE SRL  grants the Customer the right to use in the form described in a separate user agreement, a certain content, to which the Customer has or obtains access as a result of this agreement, this right extends only to that or those contents. defined in the agreement, only during the period of its existence or these contents on the site or of the period defined in the agreement, according to the conditions defined in the agreement, if they exist and do not represent a contractual commitment from CIA COUTURE SRL  for the respective Client or any other third party who has / obtains access to this transferred content, by any means and who may be or is harmed in any way as a result of this content, during or after the expiration of the use agreement.

3.6. No content transmitted to the Client, by any means of communication (electronic, telephone, etc.) or acquired by him by accessing, visiting and / or viewing constitutes a contractual obligation on the part of CIA COUTURE SRL and / or the employee of CIA COUTURE SRL  who mediated the transfer of content, if any, to that content.

3.7. Any use of the content for purposes other than those expressly permitted by the document or the accompanying use agreement, if any, is prohibited.

3.8 For any claims related to intellectual property rights, please send us an email to customer@ingavalerie.com.


4.1. CIA COUTURE SRL  publishes on the site the complete and correct identification and contact data of the Client.

4.2. By using the contact form or the service present on the site, the Client allows CIA COUTURE SRL   to contact him by any available means including electronic means.

4.3. The partial or complete completion of the contact form and its sending does not represent in any way a commitment on the part of CIA COUTURE SRL  to contact the Client.

4.4. Accessing the site, using the information presented within it, visiting the pages or sending e-mails or notifications addressed to CIA COUTURE SRL   is done electronically, by telephone, or any other means of communication available to the Client and CIA COUTURE SRLconsidering - it is thus that he consents to the receipt of notifications from CIA COUTURE SRL  in electronic and/or telephone manner, including communications by e-mail or through announcements on the site.

4.5. CIA COUTURE SRL  reserves the right not to respond to all requests of any kind, received by any means of communication (electronic, telephone, etc.).


5.1. When the client creates an account on the site, by accepting the terms and conditions, he implicitly agrees to receive newsletters and/or alerts from CIA COUTURE SRL.

5.2. The data taken from the Client for the purpose of sending newsletters and / or alerts can and will be used by CIA COUTURE SRL  within the limits of the Privacy Policy.

5.3. The waiver of the receipt of newsletters and / or alerts by the Client can be made at any time:

5.3.1. Using the specially designed link in any newsletters and / or alerts received.

5.3.2. By changing your acceptance to receive newsletters and / or alerts and using pages in restricted areas, by using your account.

5.3.3. By contacting CIA COUTURE SRLaccording to the contact information, and without any subsequent obligation of any party to the other or without any party being able to claim damages from the other.

5.4. Waiver of receipt of newsletters and/or alerts does not imply a waiver of acceptance of the document.

5.5. CIA COUTURE SRL   reserves the right to select the persons to whom it will send newsletters and / or alerts as well as the right to remove from its database any Client who has previously expressed his consent to receive newsletters and / or alerts, without any a subsequent commitment from CIA COUTURE SRL, or any prior notification thereof.

5.6. CIA COUTURE SRL   will not include in newsletters and/or alerts sent to the Client, any other kind of advertising material in the form of content that refers to a third party that is not a partner of CIA COUTURE SRLat the time of sending the newsletters and/or alerts.


6.1. CIA COUTURE SRL  collects personal data and special data (CNP), on the pages of its websites, only with the voluntary consent of the Client, for the following purposes:

- validation, shipping and invoicing of orders to it;

- resolving cancellations or problems of any kind related to an order or a

  contract, for the services or products purchased by him;

- to ensure his access to the service;

- sending newsletters and/or periodic alerts, in exclusively electronic format;

- contacting him, at his voluntary request;

- contacting him, in matters of Customer Relations;

- statistical purposes.

6.2. CIA COUTURE SRL  may inadvertently collect other data (IP address, time of visit, place of access, name, and version of internet browser, operating system, including other parameters) provided by the internet browser through which access is made to site and may be used by CIA COUTURE SRL   to improve the services offered to its Customers or Users, or for statistical purposes; an exception is the case where the provisions of the document are violated, in the event that the result of the Client's actions contradicts the interests or causes damages of any kind on the part of CIA COUTURE SRL  SRL and/or of any third parties with whom CIA COUTURE SRL   has partnership contracts at that time.

6.3. The customer has the right to object to the collection of his personal data and to request their deletion, thus revoking his consent for the document, and thus waiving any implied rights specified therein and without any subsequent obligation of any party to the other or without any party may claim damages from the other, but only in accordance with art. 2.8.

6.4. For the exercise of the rights according to art. 6.3, the Client will address CIA COUTURE SRLaccording to the contact data available on the site, valid at that date.

6.5. Using the forms available on the site, the Customer has the right to modify the data he initially declared to reflect any change that has occurred, if any.

6.6. If the Client opts for the online payment of the value of the orders, the contract, and/or the contracts, the processing of the bank card data is done exclusively on the TRANSILVANIA BANK servers or the Client's bank cards.

6.8. The privacy policy of CIA COUTURE SRL refers only to the data provided voluntarily by the Client, exclusively on the site. CIA COUTURE SRL   is not responsible for the privacy policy practiced by any other third party that can be reached through links, regardless of their nature, outside the site.

6.9. CIA COUTURE SRL   undertakes that the collected data of the Client should be used only in accordance with the declared purposes and not to make public, to sell, rent, license, transfer, etc. the database containing information regarding the personal or special data of the Client of any third party not involved in the fulfillment of the declared purposes.

6.10. The exception is the situation in which the transfer/access/viewing / etc is required by the competent bodies in the cases provided by the regulations in force at the date of the event.

6.11. The bank card processor approved by CIA COUTURE SRL  has the right to access/view any type of data/documents, generated following an issued order, canceled orders, contract, canceled contract, or an honored contract, in order to investigate any Transaction, if it exists.

6.12. CIA COUTURE SRL  guarantees that the personal data of a User, collected through the contact form, will be used only until the solution of the problem communicated by him, after which they will become exclusively statistical data.

6.13. CIA COUTURE SRL   is not responsible for defects that may endanger the security of the server on which the database containing this data is hosted.


7.1. Access to work

7.1.1. Access to the service is allowed to any Client who owns or creates an account. The store will honor only the orders with the delivery address on the Romanian and European territory.

7.1.2. In order to be allowed access to the service, the Client will have to accept the provisions of this document.

7.1.3. CIA COUTUE SRL   may limit the Client's access to the service, depending on his previous behavior.

7.1.4. It is forbidden to share an account between several Clients.

7.1.5. In the event that such accesses are discovered, CIA COUTURE SRL   reserves the right to cancel or suspend the Client's access to content or service.

7.2. Products

7.2.1. CIA COUTURE SRL  may publish on the site information about products, and/or promotions practiced by it or by any other third party with which CIA COUTURE SRL  has concluded partnership contracts, in a certain period and within the available stock.

7.2.2. The products purchased through the service are intended exclusively for the personal use of the Customer.

7.2.3. CIA COUTURE SRL  may limit the ability to purchase products or services available on the site at a time, to one or more customers.

7.2.4. All tariffs related to the products or services presented on the site are expressed in lei (RON) include VAT.

7.2.5. The rates displayed on the site cut by a line mean the initial price for the sale, before the discount is applied.

7.2.6. The invoicing of the purchased products is made exclusively in RON.

7.2.7. In the case of online payments, CIA COUTURE SRL  is not / cannot be held responsible for any other additional costs incurred by the customer, including but not limited to currency conversion fees applied by the issuing bank of its card, if the issuing currency its differs from RON. The responsibility for this action lies solely with the client.

7.2.8. All the information used for the description of the products and/or services available on the site (texts / static/dynamic images/multimedia presentations / etc) do not represent a contractual obligation on the part of CIA COUTURE SRL these being as a presentation.

7.2.9. In the description of the products and / or services of CIA COUTURE SRL,  it reserves the right to use other products (accessories / etc) that may not be included in the costs of the respective products.

7.3. The validity of the offer

7.3.1. CIA COUTURE SRL  reserves the right to modify the tariffs for the products available on the site without prior notice to the Customer.

7.3.2. The purchase price of the products is the one from the moment of issuing the order, within the available stock.

7.3.3. The purchase price of the promotional products is the one from the moment of issuing the order, within the limit of the available stock and / or of the promotional period, in case it is defined.

7.3.4. The purchase price of the products from an issued order cannot be changed at a time after its issuance except with the agreement of the parties.

7.3.5. The purchase price of the products from an honored contract according to art. 7.6.3. it cannot be changed.

7.3.6. The customer can give up the products purchased by order, only in the period between the issuance of the order and its transformation into a contract according to art. 7.4.7, only if the payment method chosen by him is a refund.

7.3.7. The customer can give up the products purchased by order, only in the period between the issuance of the order and its transformation into a contract according to art. 7.4.7, when he is contacted by CIA COUTURE SRL according to art. 7.4.2 and the method of the payment chosen by him is by bank card.

7.3.8. The customer can give up the products purchased by the contract, according to art. 7.9.

7.4. Order Online

7.4.1. The customer can place orders for products sold at any time, exclusively on the site.

7.4.2. By completing the order, the Customer agrees that all data provided by him, necessary for the purchase process, are correct, complete, and true at the time of placing the order, named in this document, and the order issued.

7.4.3. By completing the order, the Client agrees that CIA COUTURE SRL,  can contact him, in the following situations, by any means available / agreed CIA COUTURE SRLdepending on the purpose/situation: The non-acceptance by the issuing bank of the Client's card, of the transaction, in case of bank card payments; Invalidation of the transaction by the card processor approved by CIA COUTURE SRLin case of bank card payment. For the obligatory validation of the availability of the products and of the quantities purchased by the Client within maximum 48 hours from the placing of the order. The validation by the Client of the equivalent value of the order made, according to art., and including depending on the situation and other value-added services (i.e. transport, etc.) Establishing by mutual agreement the delivery details of the products.

7.4.4. CIA COUTURE SRL  can automatically terminate the order placed by the Customer, without any subsequent obligation of any party to the other or without any party being able to claim the other damages, in the following cases: non-acceptance by the issuing bank of the Client's card, of the transaction, in case of online payments; invalidation of the transaction by the card processor approved by CIA COUTURE SRL, in case of online payment; the data provided by the Client on the site are incomplete or incorrect The Client's activity on the site may and/or cause damages of any kind on the part of CIA COUTURE SRL  and/or its partners without any justification.

7.4.5. The customer can cancel an order when contacted according to 7.4.3.

7.4.6. If when placing the order, the Client opted for payment by card, after validating the order according to art. The customer has the obligation to enter the data necessary to process the payment.

7.4.7 The steps for completing an order are:

a. The customer chooses the products and adds them to the shopping cart;

b. When the customer decides to place the order, select the option, buy;

c. The customer will receive a message informing him that his order will be confirmed within a maximum of 24 hours from placing the order;

d. The customer will receive within 24 hours from placing the order, the stock availability of his order.

f. After selecting the payment method, the Client is obliged to enter the requested data, in case of payment by card, the Client will be requested additional data, according to art. 6.6 and 6.11.

g. The order is processed and the delivery will be made, in case art. 7.4.4.

7.4.8. If the customer has chosen the payment method by bank card, and the value of the ordered products has been blocked on his card, he has the right to modify the content of his order, when he is contacted by CIA COUTURE SRL  according to art 8.4. 3., within the limit of the value, blocked on his card.

7.4.9. If when confirming the order, the Customer finds that certain products ordered by him are not available, he has the right to cancel the order, to process the order without the missing products, or to add other products to the order. If the Customer modifies the initial order, it is considered a new order and is subject to the steps from art. 7.4.7

7.4.10. From the moment the Customer validates the value of the order made or when CIA COUTURE SRL informs the Customer about his validated order, his order becomes a Distance Contract, cf. O.G. 130/2000 art. 2.

7.4.11. The delivery details of the products, including but not limited to the time necessary for delivery, do not constitute a contractual obligation on the part of CIA COUTURE SRL, without any party being able to claim damages from the other, in case any party may be or is prejudiced in any way from violating them.

7.4.12. In case a Client modifies his personal data, using the forms available on the site, all the ongoing contracts existing at that moment, keep his data defined/accepted by the Client before the moment of modification.

7.5. Telephone order

7.5.1. The customer cannot make telephone orders.

7.6. Contract and completion

7.6.1. CIA COUTURE SRL  will include in the package sent to the Client all the necessary documents attesting the purchase of the products by the Client.

7.6.2. CIA COUTURE SRL will facilitate the Client's information on the completion stage of the order or contract.

7.6.3. The contract to which are added the documents certifying the delivery to the Client of the products contracted by him, by CIA COUTURE SRL, becomes an honored Contract.

7.7. Transport

7.7.1. The customer has at his disposal only one way of transporting the purchased products, respectively through the express courier company: TNT.

Delivery of purchased products is free, except in the case of returns whose costs will be borne by the customer.

CAREFUL! The delivery of the products to the Customer is made only to an adult based on an identity document!

7.7.2. Deliveries will be made on the territory of Romania and Europe, on average in 4-5 days from the order confirmation, without exceeding the term of 30 days. In case the product cannot be delivered, CIA COUTURE SRL undertakes to inform the Client about this unavailability, and the amounts he paid as payment will be refunded by CIA COUTURE SRL within a maximum of 30 days.


7.8. Quality and guarantees

7.8.1. Certain products may benefit from a contractual guarantee and this will be mentioned in the product sheet at the time of its exclusive sale on the website www.ingavalerie.com . Clear details regarding these warranties are given by the product sheets and no Customer can request an extended warranty, more than the one mentioned. This means that the product warranty offered by CIA COUTURE SRL is that offered by CIA COUTURE SRL  is that offered by CIA COUTURE SRL.

7.8.2. CIA COUTURE SRL  does not guarantee the availability in stock of any product available for purchase on the site.

7.9. Product return

7.9.1. The Customer CIA COUTURE SRL  can return the products purchased through a Contract, in the following situations: The packages are severely damaged Products that were delivered incorrectly Products that have erroneously ordered sizes (thicknesses) "The consumer has the right to unilaterally terminate the distance contract, without penalties and without invoking a reason, within 10 working days from receiving the product. The only costs that can be borne by the consumer are the direct costs of returning the products "according to O.G. 130/2000, for individuals who purchase products from sites, using distance communication techniques, applying the definitions contained in O.G. 130/2000 art. 7 paragraph 1 .

7.9.2. The customer is obliged to notify CIA COUTURE SRL  of his intention to return the purchased products, by any means of written communication (e-mail / fax / etc) within a maximum of 10 working days from receiving the products, in case of art.

7.9.3. The customer who notified CIA COUTURE SRL  according to art. 7.9.1./ art. 7.9.2, has the responsibility to ensure that the products he referred to will be returned to CIA COUTURE SRL  within 10 working days from the date of sending the notification. , otherwise considering the request unfounded / invalid.

7.9.4. The Customer CIA COUTURE SRL  cannot return the products purchased through a Contract, and / or cannot claim any other damages / compensations, for the following purposes or situations: Replacement of the purchased product with another product with other specifications or of a different type, except for the situation provided in art. The return request in case of art. or caused by any situation provided in 7.9.1 has the date of dispatch that exceeds the period of 10 working days provided according to art., from the working day following the date of the honored contract. In case of returning the product with one of the causes declared in art. 7.9.1, the returned product is not in the same condition in which it was delivered (in the original packaging with all labels intact, the seal intact and the documents that accompanied it, without traces that may indicate that the product has been carried). According to the Emergency Ordinance no. 34/2014 on consumer rights in contracts concluded with professionals, as well as for amending and supplementing normative acts CIA COUTURE SRL reserves the right not to accept returns for products that, by their nature, can not be returned or may be degraded or quickly deteriorate, such as underwear, swimwear, jewelry, watches, sunglasses, leather goods, bags, wallets and other accessories in general.

7.9.5. In case of refund of the value of the product, this will be done within 30 days from the confirmation of the return.

7.9.6. In case of replacement of the product with an identical one, according to, the replacement will be made under the conditions and limits of a normal order.

7.9.7. If the Customer who returned a product in accordance with the provisions of art., and CIA COUTURE SRL  does not have an identical product for replacement, it will offer the Customer the value of the product in accordance with 7.9.5.

7.9.8. The equivalent value of the additional services, including but not limited to the transport of the products, paid by the client, is not reimbursed.

7.9.9. In all cases, the return / re-shipping costs will be borne by the customer.


8.1. CIA COUTURE SRL  does not request from its Clients or Users by any means of communication (e-mail/telephone / SMS / etc) information regarding confidential data, bank accounts/cards, or personal passwords.

8.2. Exception from art. 8.1 make only the Clients' legal entities, in the sense of obtaining by CIA COUTURE SRL the account number, respectively of the Client's bank, in whose name order will be invoiced.

8.3. The customer assumes full responsibility for disclosing his confidential data to a third party.

8.4. CIA COUTURE SRL  declines any responsibility, in the situation in which a Client would be/is prejudiced in any form by a third party that would claim that it is/represents the interests of CIA COUTURE SRL .

8.5. The client will inform CIA COUTURE SRL  about such attempts, using the contact data.

8.6. CIA COUTURE SRL  does not promote SPAM. Any Customer who has explicitly provided his email address on the site may choose to delete it.

8.7. The communications made by CIA COUTURE SRL  through electronic means of distance communication (i.e. e-mail) contain the complete and compliant identification data of the sender or links to them, at the date of transmission of the content.

8.8. The following purposes have been achieved or will not be considered an attempt to defraud the site/content and / or CIA COUTURE SRL and the criminal investigation will be initiated against the person or persons who tried to reach this. purpose (s):

8.8.1. to access the data of any type of another Client by using an account or by any other method.

8.8.2. to alter or otherwise modify the content of the site or the Content sent by any method by CIA COUTURE SRL  to the Customer

8.8.3. to affect the performance of the server (s) running the site

8.8.4. to access or disclose to any third party who does not have the necessary legal authority, the content sent by any means by CIA COUTURE SRL to the Client when he is not the legitimate recipient of the content.


9.1. CIA COUTURE SRL  cannot be held responsible for any natural or legal person who uses or relies on content.

9.2. CIA COUTURE SRL   annot be held responsible for any kind of damage (direct, indirect, accidental or not / etc) resulting from the use or inability to use the content information presented or not on the site or for any type of error or omissions in the presentation of content that can lead to any kind of loss.

9.3. If a Customer considers that Content posted by any means by CIA COUTURE SRLinfringes the copyright or any other rights, he may contact for details CIA COUTURE SRL, according to the contact details, so that CIA COUTURE SRL  to can make an informed decision.

9.4. CIA COUTURE SRL  does not guarantee the Client access to the site or the service and does not grant him the right to download or to modify partially and / or entirely the content, to reproduce partially or entirely the content, to copy, or to exploit any content in any other manner, or to transfer to any third party any content over which it has and / or has obtained access, based on an agreement of use, without the prior written consent of CIA COUTURE SRL.

9.5. CIA COUTURE SRL  is not responsible for the content, quality, or nature of other sites that are reached through content links, regardless of the nature of these links. For those sites, the responsibility lies entirely with their owners.

9.6.CIA COUTURE SRL  is exonerated from any fault in case of using the sites and/or the content transmitted to the Client by any means (electronic, telephone, etc.), through the sites, e-mail or an employee of CIA COUTURE SRL, when this use of the content may or does cause damage of any kind on the part of the Client and/or to any third party involved in this transfer of Content.

9.7. CIA COUTURE SRL  does not offer any direct or indirect guarantees such as:

- the service will be according to the client's requirements

- the service will be uninterrupted, safe or error-free of any kind

- the products obtained free of charge or for a fee through the service will correspond to the client's requirements or expectations

9.8. The operators, administrators and/or owners of the site are in no way responsible for their relationships or consequences resulting from, but not limited to, acquisitions, special offers, promotions, promotions, or any other type of relationship/connection/transaction/collaboration / etc. which may occur between the client and any of those who promote themselves directly or indirectly through the site.


10.1. Except in cases where they have not expressly provided otherwise, none of the parties to a contract concluded in accordance with art. 7.4.8., Which is still in progress, will be liable for non-performance on time and / or accordingly, in whole or in part. , of any of the obligations incumbent on them under the contract, if the non-execution of the respective obligation was caused by an event of force majeure.

10.2. The party or legal representative of the party invoking the above-mentioned event is obliged to inform the other, immediately and completely, of its occurrence and to take any measures available to it in order to limit the consequences of that event.

10.3. The party or legal representative of the party invoking the above-mentioned event is exempted from this obligation only if the event prevents it from carrying it out.

10.4. If within 15 days from the date of its occurrence, the respective event does not cease, each party will have the right to notify the other party of the full termination of this contract without any of them being able to claim the other damages.

10.5. The party invoking the force majeure event must prove the impossibility of executing the obligations within 30 days from the date of the event but within the limits of art. 10.3.


11.1. By using/visiting/viewing / etc the sites and/or any content sent by CIA COUTURE SRL   to the Member / Client by accessing and/or sending by any means (electronic, telephone, etc.), he agrees at least with the present "Terms and conditions".

11.2. Any dispute regarding these Terms and Conditions that may arise between the Member / Client and CIA COUTURE SRL will be settled amicably.

11.3. CIA COUTURE SRL  is not responsible for any loss, costs, lawsuits, claims, expenses, or other liabilities if they are directly caused by non-compliance with the Terms and Conditions.

11.4. Any dispute of any kind (excluding art. 11.2) that may arise between the Member and  CIA COUTURE SRL   or its partners will be resolved amicably. If this is not possible, the conflict will be resolved in court, in accordance with the Romanian laws in force.

11.5. If any of the above clauses are found to be void or invalid, regardless of the cause, this clause will not affect the validity of the other clauses.

11.6. This document has been drafted and will be interpreted in accordance with Romanian law.

11.7 If you have problems with an order, which has not been resolved by email or with a person you are talking to, you can contact for a free internal conciliation with our representative, e-mail: customer@ingavalerie.com, tel: 0774663536.


12.1. CIA COUTURE SRL  reserves the right to make any changes to these provisions, as well as any changes to the site/its structure/service, including changes that could affect the site and/or any content without prior notice to the Customer.

12.2. CIA COUTURE SRL  cannot be held responsible for any errors on the site for any reason, including due to changes, settings, etc., which are not made by the site administrator.

12.3. CIA COUTURE SRL  reserves the right to introduce advertising banners of any nature and/or links on any page of the site, in compliance with the legislation in force.


13.1. If there are any questions or suggestions regarding www.imgavalerie.com, please contact us at the phone number: +4 774663536 from Monday to Friday between 11:00 and 21:00, or by e-mail: customer@ingavalerie.com.

13.2. Any comments, questions, feedback, ideas, suggestions, or other communications or information about or regarding the site www.ingavalerie.com  its functionality or improvement will remain the property of CIA COUTURE SRL.